If you are unable to find what you’re looking for, please Contact Us for further assistance.
What if I have a quality problem with one of your products?
Levi Strauss & Co. is committed to providing products of the highest quality. If you feel you have a product that may be defective we recommend that you first attempt to return it to the store where it was originally purchased. If that’s not possible, please Contact Us for further assistance.
Do you accept outside product or marketing ideas?
Unfortunately we do not accept unsolicited submissions for new product and marketing ideas. While we appreciate individual’s creativity and interest, we have a staff of professionals dedicated exclusively to creating and marketing products that reach our consumers in the most effective manner possible.
Can I be in a commercial or model for your company?
We enlist the help of advertising agencies for our commercials. They hire casting agents and production companies when they produce our commercials. They suggest that anyone interested in modeling contact a leading model agency. No specific casting or modeling agency is used exclusively for our advertisements
How can I sell your products?
Levi Strauss & Co. reviews new account requests primarily on the basis of store location, appearance, product presentation and merchandising mix. If you are interested in becoming an authorized retailer of Levi Strauss & Co. products please send an email with your name, the name of your business, physical address, phone number and what products you would like to sell — to firstname.lastname@example.org.
Please note that Levi Strauss & Co. does not sell to exporters, jobbers, wholesale distributors or liquidators. We only sell directly to approved retail stores in each country where we do business.
Will your company donate garments or sponsor an event?
Since we receive so many sponsorship and product donation requests, we have concentrated our donation efforts on pre-designated charitable organizations located in communities where Levi Strauss & Co. has a business presence. Unfortunately we do not donate merchandise for other fundraising events, contests or to individuals/families, nor do we accept unsolicited requests for individual sponsorships and donations. Please visit the Citizenship section of this website to learn more.
How can I get more information on your company for a school project?
Unfortunately, due to the volume of requests for information that we receive, we are not able to provide detailed answers to specific questions about our company. There is a great deal of general as well as biographical and historical information about our company on our website. Please visit the Students & Teachers section of this website to learn more.
How do I contact someone in your company?
Please visit the Branch Offices section of this website to best direct your inquiry.
Do you have any job openings or internships?
For information on employment and internship opportunities around the world please visit the Careers section of this website.
Can I receive an annual report?
You may download a PDF version of our annual report from the Investors section of this website.
For information regarding our commitment to privacy, please visit the Privacy section of this website.
What if I still need help?
If you don't find the question you are looking for, Contact Us and we will respond as quickly as possible.
For more information regarding our products and our company, please visit the branded website in your region
Thank you for your interest in Levi Strauss & Co. We welcome your questions, comments and feedback.
We’re available to answer your questions Monday through Friday from 6:00am to 4:30pm Pacific Time.